Legal Policies
GDPR
Date of last revision: March 13, 2022
Live Chat
If you contact us via our live chat system (‘Intercom’) on our website, any information that you put into the chat window, such as name and email address, is collected to allow us to communicate with you as you have requested by engaging in the live chat system.
Embedded Contents
Pages and articles on this website may encompass embedded content (e.g., videos, photographs, articles, etc.). Embedded content material from different websites behaves in the same specific way as though the visitor has visited the other website.
Contact Forms
If you fill out one of our contact forms, any information you enter in the contact form, such as a name or an email address, is collected to allow us to contact you in response to your contact form.
Payments or Checkout
When you complete one of our payment forms, any information you enter in the checkout form is collected to allow us to process your order and contact you in response.
Cookies
If you have an account and sign in to Qveta, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
We will set a few cookies to store your sign-in information and screen display preferences when you sign in. Sign-in cookies last three days, and screen options cookies last for a year. If you select “Remember me”, your login cookie will be saved for thirty (30) days. The sign-in cookies will be deleted when you sign out of your account.
Your rights
You can ask us not to use your data for marketing. You can do this by contacting us at any time at support@qveta.com.
If you are an EU / EEA citizen and have an account on our site (“Qveta”) or have left a comment, you can request access to the exported personal data file we hold about you, including any data you have provided to us. You may also request that we delete any personal information about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes.
If you are an EU / EEA citizen and have website maintenance with us, you can request access to the exported personal data file, including any data you have provided to us. You may also request that we delete any personal information about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes.
Retention
When you complete a purchase on our website, our system will automatically create an account for you to store your order data and create your subscription. This account information is stored permanently to allow us to keep accurate records of any data we are obligated to keep for administrative, legal, or security purposes.
When you fill out one of our contact forms, your data is stored on our website permanently.
When you fill out one of our feedback or survey forms, your data is stored at Typeform.com for 90 days.
When you sign up for our mailing list, your data is stored at Mailchimp.com permanently until that data is deemed obsolete or until you unsubscribe to our newsletter or are no longer required to contact you per our mailing list procedures.
How do we protect your data?
We use two-factor authentication for our systems/websites where we store any sensitive data, such as passwords. This helps us protect your information against unauthorized access by requiring more than just a username and password to access that information. And we have effective website security management systems and procedures that prevent unauthorized access to website processes and records.
Data breach procedures
The third-party services we use to store data are equipped to monitor unauthorized access and share any known system violations with us. These third-party services include Intercom.com, Mailchimp.com, Stripe.com, PayPal.com, 2checkout.com, and Google.com. Additionally, if, at any time, Qveta detects a data breach by one of the third-party companies listed above or through our measures, we will immediately contact all parties involved and take immediate action per the rules and regulations of the authoritarian authority.
Contacting Us
If you have any questions about our GDPR policy or need more details, please contact us by email at support@qveta.com. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.
